Microsoft 365 Troubleshooting

Tag 1 - Basics Loganalytics & Logging in M365 & EntraID - Standard Troubleshooting Methods and Possiblillities - Health monitoring, Service SLA’s, Change Management and Issue Reporting - Troubleshooting ENTRA ID - EntraID Architecture Tools, Methods and Audit Logging - Troubleshooting Identity Synchronisation - Troubleshooting OAUTH Authentication and SSO - Troubleshooting Conditional Access - Troubleshooting App Proxy Tag 2 - Troubleshooting Exchange Online - Exchange Online Architecture, Tools, Methods and Logging - Troubleshooting Exchange Hybrid - Troubleshooting Mailflow & Message Hygiene - Troubleshooting Client Connectivity - Advanced Audit and Activity Logging Tag 3 - Troubleshooting Sharepoint Online - Sharepoint Online Archicture Tools, Methods and Logging - Common Sharepoint Issues and How to Troubleshoot - Troubleshooting Client Connectivity & Sharing - Monitoring and Reporting Tag 4 - Troubleshooting Microsoft Teams - Microsoft Teams Architecture, Tools, Methods and Logging - Common Teams Issues and How to Troubleshoot - Common Teams Voice Issues and How to Troubleshoot - Common Teams Client Issues and How to Troubleshoot

In diesem intensiven 4-tägigen Kurs lernen die Teilnehmer*innen, wie sie Probleme in Microsoft 365 effizient diagnostizieren und lösen können – von Log Analytics, Entra ID und Exchange Online bis hin zu SharePoint Online und Microsoft Teams – mit Fokus auf Architektur, Tools, Troubleshooting-Methoden und Audit-Logging.

M365 Administration Basis Kenntnisse